About us
About Hillcrest Security Ltd.
Hillcrest Security Ltd. is a security guard and patrol company serving Surrey, Vancouver, Langley, the Lower Mainland and the Fraser Valley, and now Vancouver Island. Our guards are equipped and trained to offer you courtesy, professionalism and protection.
- 24/7 DispatchOur own monitoring centre
- 100+ GuardsAcross the Lower Mainland
- 2-Hour NoticeFast guard deployment
- Licensed & InsuredBonded professionals
- 4.5 / 5 RatingFrom 29 client reviews
Who we are
Setting the standard for security in Surrey and the Lower Mainland
We are a security and patrol company serving Surrey, the Lower Mainland and the Fraser Valley. Our security guards are equipped and educated to offer you the utmost courtesy, professionalism and protection, whether they are standing at a front desk, patrolling a warehouse yard or managing the crowd at a wedding.
Today Hillcrest has over 100 guards in the Lower Mainland and runs its own 24/7 monitoring and dispatch centre. That combination lets us take on everything from a single guard for one night to large events and multi-site patrol routes, and to respond when alarms go off at any hour.
We work from our head office in Maple Ridge and our office at Regus Pacific Centre in downtown Vancouver, and we are now proud to serve Vancouver Island as well.
- Licensed, bonded and insured professionals
- Customized security plans for your needs
- Real-time reporting with photos
What sets us apart
Why clients trust Hillcrest Security
Guards are more than a visual deterrent. Ours are trained professionals who handle complex situations, provide excellent customer service and respond effectively to emergencies.
Over 100 guards
Enough trained people to cover large events, multiple sites and last-minute requests without cutting corners.
Our own 24/7 dispatch
Our monitoring and dispatch centre supports every guard and patrol officer and coordinates alarm response around the clock.
Ready on short notice
A week's notice is ideal, but we can be ready with as little as 2 hours' notice.
Licensed, bonded & insured
Professional, licensed, trained and insured uniformed security guards.
Trained for real situations
First Aid and CPR, emergency response, de-escalation and conflict resolution, hazard identification and OHS.
Transparent reporting
Guards log patrols in real time and photograph incidents and hazards, so you always know what happened.
Our approach
We partner with you
We strive to offer a true partnership. The key to our success is the relationship we build with each client, comprehensive training for our guards, and close working relations with your staff, so every part of your protection team works together.
There should never be a one-size-fits-all approach to security. Before a guard arrives on site, we discuss your property, your people and your concerns, then develop a personalized security plan that fits your budget. As your needs change, the plan changes with them.
Our management team regularly conducts site audits and safety assessments to find and fix risks before they become problems, and we continuously review our safety protocols. Read more about our safety and training standards.
Our offices
Maple Ridge, BC V2X 3J5
701 W Georgia St, Vancouver, BC V7Y 1G5
Office: Monday–Friday, 9:00 AM–5:00 PM
[email protected]
Client reviews
What our clients say
"Incredibly fast response, professional, courteous, reliable, great customer service. We work with multiple security companies, and this one is simply the best. Look no further."
"We used this company on a couple of occasions for private events and they were very helpful, guiding visitors to parking, politely checking tickets and letting the guests in appropriately. They were there until everyone safely left the premises after the event."
"Their professionalism and attention to detail has been of the highest caliber. We recommend Hillcrest Security to any company seeking competitive prices, professionalism and a company that goes above and beyond the call of duty."
FAQ
About Hillcrest: common questions
Straight answers about notice, cost, coverage and how we work. Have a different question? Call us any time.
(604) 908-3487Where is Hillcrest Security based?
Our head office is at #323 22420 Dewdney Trunk Road, Maple Ridge, BC V2X 3J5, and we have a Vancouver office at Regus Pacific Centre, Suite 1500, 701 W Georgia St. We serve Surrey, Vancouver, Langley, the Lower Mainland, the Fraser Valley and Vancouver Island.
How many security guards does Hillcrest have?
We have over 100 guards in the Lower Mainland, which means we can handle large event and patrol requests as well as single-guard posts.
Is Hillcrest Security licensed and insured?
Yes. Hillcrest Security provides professional, licensed, trained and insured uniformed security guards. Our team is licensed, bonded and insured.
Free security quote
Talk to us about your security needs
Tell us about your site or event, the hours you need covered and any concerns. We'll come back with a security plan and a no-obligation quote.
Request your free quote
Fill in the form and our team will get back to you.
Ready to work with Hillcrest Security?
Call our 24/7 line or request a free, no-obligation quote.